Shipping Policy

Shipping Policy

Shipping and Delivery Information

We strive to deliver your orders as quickly and efficiently as possible. Our estimated delivery dates are calculated based on several factors, including your destination address, the shipping method selected, and the time required to assemble and prepare your items for shipment. Below, you’ll find detailed information about our shipping process, delivery timelines, and other important considerations.

Processing Time: 

Please allow us to take 1-2 Business Days to process your order.

Shipping Time

North America

Country Estimated Delivery Time
USA 3-5 Business Days
Canada 8-12 Business Days
Mexico 10-15 Business Days

 

Australia

Country Estimated Delivery Time
Australia 10-15 Business Days
New Zealand 10-15 Business Days
 

Europe

Country/Region Estimated Delivery Time
United Kingdom 10-15 Business Days
Ireland 10-15 Business Days
Germany 10-15 Business Days
France 10-15 Business Days
Switzerland, Sweden, Belgium & Denmark 10-15 Business Days
Rest of Europe 12-18 Business Days

 

Asia

Country/Region Estimated Delivery Time
Singapore 10-15 Business Days
Malaysia 12-18 Business Days
United Arab Emirates 12-18 Business Days
Saudi Arabia 12-18 Business Days
Rest of Asia 12-18 Business Days
 
 

Africa

Country/Region Estimated Delivery Time
All of Africa 15-25 Business Days
 
 

South America

Region Estimated Delivery Time
All of South America 15-25 Business Days

 

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

If you need more detailed information, please shoot us an email at mivani@mivani.net and we'll help you out!

Shipping Fee

Our shipping policy is designed to be straightforward and customer-friendly, catering to various regions across the globe. We offer free shipping to countries all over the world.

By centralizing our operations, we are able to keep your delivery times lower and ensure efficient order fulfillment.

Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

Delivery Reliability

We understand the importance of receiving your order on time. Rest assured, your order will typically arrive within the estimated delivery window. However, in rare cases, unforeseen circumstances such as extreme weather conditions, carrier delays, or customs processing (for international orders) may cause delays. We appreciate your understanding and patience in such situations.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment and get real-time updates on its location and estimated delivery date.

Need Assistance?

If you have any questions about your order, shipping, or delivery, our customer support team is here to help. Feel free to reach out to us at:

  • Email: mivani@mivani.net
  • Address: C/0 8375 Sultana Avenue,Unit 2, Fontana California 92335, United States